Our business model is a production process where items are only made after an order is placed. This means we do not have a physical inventory of products waiting for a buyer. This reduces waste and allows us to offer a variety of designs and products.

Our products are usually produced within 3-4 days of ordering. Delivery time is an additional 1-2 working days within Germany and 2-3 days for most other countries. Please note that during peak periods, such as holidays or special sales promotions, production and delivery times may be longer.

Shipping and delivery

All our products are shipped as insured packages with DHL, Deutsche Post, DPD, GLS or UPS. As soon as your order has been shipped, you will receive an email from us with the tracking code. This allows you to check the status and estimated delivery time of your package.

2-3 days 3-5 days 5-8 days 8-12 days

Shipping costs and delivery countries

country * Price Germany * 5.99 EUR European Union * 9.99 EUR International (Non EU) * 19.99 EUR

All orders over 60 EUR are shipped free of charge .

delivery and shipping

At Gamecharm, we make each individual piece specifically for you once you place your order. This business model allows us to avoid overproduction and lower our environmental footprint.

Orders received by 12pm will be dispatched the next working day (Mon-Fri) if available.

Production time on our fashion is typically 3-4 days, but can increase to up to 6 days during busy periods such as bank holidays. This is the time it takes for our dedicated production team to ensure your product meets the high standards you expect from us. Once completed, your product will be dispatched to you promptly. The delivery times for our Tech&Play products differ from those of our fashion items. For Tech&Play items, the delivery time is usually 10-12 days.

You can see the estimated delivery time using the graphic and illustration above. Please note that actual shipping times and costs may vary depending on the country and order. For more detailed information, please check the shipping information at checkout.

We understand that our delivery times may be a little longer than traditional retail models. But we believe it's worth the wait. Every order at Gamecharm is part of our efforts to make the fashion industry more sustainable. Your understanding and support means a lot to us and will help change the fashion industry and protect our planet.

Thank you for being part of this important movement.

Additional costs

Please note that deliveries to countries outside the EU may incur additional customs charges. These charges vary by country and cannot be calculated in advance. They are collected by your country's customs authorities and are to be paid by the recipient.

We offer shipping options for Germany, the EU and internationally. The exact shipping costs and times vary depending on the destination and are displayed during checkout.

After your order has been shipped, you will receive an email with the tracking number. You can check the status of your order at any time using the link in this email.