Returns & Refunds
Returns
Your right of withdrawal
As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, please contact us at: Tarcan Karakoc Burmesterstraße 8 80939 Munich Email address: info@gamecharm.de .
Further details on the right of withdrawal : https://gamecharm.de/policies/refund-policy
Consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs, promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract.
Further details on the consequences of revocation : https://gamecharm.de/policies/refund-policy
Grounds for exclusion or expiration
There are certain situations in which no right of withdrawal exists or the right of withdrawal expires prematurely.
Further details on the reasons for exclusion or termination : https://gamecharm.de/policies/refund-policy
Sample cancellation form
If you want to cancel the contract, please fill out the form in the cancellation policy and send it back.
frequently asked Questions
Do you have any further questions? Contact our support team.